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Who charges where? A look at the charging behavior of different user groups

29.9.2025
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Charging is like refueling — just completely different. Some charge comfortably at home in the garage, others rely on public charging points, and still others will plug their car into the office tomorrow. This is exactly where it gets exciting: Depending on what options someone has, charging behavior changes.

We have analyzed the charging behavior and charged energy amounts of over 950 users (B2B and B2C). This involved three charging locations — at home, at work and in public — and equipment at home: your own wallbox, rented wallbox or with an adapter via a household socket. In addition, it was recorded whether the company had charging infrastructure. Our goal: To understand how charging infrastructure influences charging distribution and what levers companies and fleet managers have.

For fleet managers in particular, this knowledge is crucial: Electricity prices vary significantly depending on location and provider. If you understand where and when vehicles are being charged, you can not only increase drivers' comfort, but also optimize charging costs in a targeted manner and thus reduce the overall costs of the fleets in the long term.

Our results

Charging at home dominates: up to 80% of electricity is charged via the wallbox

Home is the most important charging location. Anyone who owns their own or rented wallbox charges there most often (around 80% of the amount of charged energy). Wallboxes are more convenient and powerful than simple power adapters. When charging via just one adapter, the amount of energy charged at home drops significantly — charging is slower and more cumbersome.

Workplace charging points shift the share of charged electricity away from home

The workplace is quickly becoming the second important charging location. Many of our corporate customers have already invested in charging infrastructure on the company premises. As soon as a charging station is available there, behavior changes significantly: The proportion of charging at home decreases while charging at work is much more frequent — but the amount of public charging power remains roughly the same.

Every second public load goes to the company as soon as the charging infrastructure is there

Even more exciting: When charging infrastructure is installed in the company, drivers without a home charging point can often handle around half of their entire charging current directly at their workplace — a remarkable lever!

20% remain public — even with home and workplace infrastructure, every fifth charging session remains on the go

Even though home and workplace charging cover the majority of charging processes, public charging remains an indispensable part of electric mobility. It ensures mobility where private charging infrastructure is not effective — for long distances, spontaneous trips or for drivers without their own charging point. For fleets, this means that public charging infrastructure is not a replacement, but a necessary addition.

Targeted infrastructure massively reduces fleet costs

A fixed charging station at home or at work brings one thing above all else: convenience. Drivers don't have to think about where they can charge every time and always have the charging point available. If this infrastructure is missing, planning costs are increasing and dependence on public pillars is increasing.

Conclusion for fleet operators
  • With every charging process that is moved from a public pillar to a home or workplace loader, overall costs fall and satisfaction increases.
  • Users with home charging infrastructure charge almost exclusively at home — investments in home charging points reduce the use of public infrastructure.
  • Charging points at work are heavily used as soon as they are available. Charging infrastructure on company premises is a decisive lever for charging behavior — especially for people without home charging infrastructure.
  • The combination of “home and work” results in maximum efficiency and minimal detours.

This blog article is the start of our new blog series, which is completely dedicated to the topic of “charging.” In the upcoming articles, we will dive deeper into various aspects of charging, highlight current trends and provide you with exclusive insights and practical tips. Look forward to exciting stories, innovative solutions and valuable insights from the world of e-mobility.

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