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Fleet managers receive a central overview of all charging processes, can manage users and driver apps, and use clear statistics to monitor and control charging processes.

Yes, charging can be done via the app without a physical card. As an option, the driver can also use an RFID charging card, which is particularly practical in areas with weak network coverage, such as underground car parks.

You can order a new charging card. Before you can use your new card, however, it must be activated again. To prevent unauthorized use of the lost charging card, please contact our customer support to have the card blocked. If you have lost your employer's or a leasing company's charging card, sit down with the relevant company and then discuss the next steps.

If required, you can order your charging card free of charge once. As soon as you have received your card, you can store and load it in the chargeOn app.

Yes, the chargeON app and charging card can also be used abroad. You can charge your car at more than 700,000 stations throughout Europe (coverage approx. 90%).

The maximum charging capacity varies depending on the vehicle brand and model. Higher quality models often support higher charging capacities. However, the actual charging capacity can also be influenced by factors such as the charge level of the battery and the ambient temperature.