Contact us

Contact us now and together we will find the right solution for you.

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What you can expect during your consultation:

Analyze your fleet and needs

We define your fleet together and find out what is important to you

Presentation of our fleet solutions

We will present our modular solutions to you and find out which is right for you

Our fleet portal in action

We will then show you in a short demo what you can expect in our fleet portal

Massimo Redigolo
Head of Sales
autoSense: Vernetzt. Intelligent. Mobil.
Faton Dauti
Account Manager
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FAQs

Falls Ihre Frage hier nicht beantwortet wird, dann können Sie uns direkt kontaktieren.

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Where can I charge my e-car anywhere?

The coverage of publicly accessible charging stations is 98% in Switzerland (15,000 charging points), and over 600,000 in Europe.

Do I absolutely need a charging card?

Basically, you don't need a charging card if you already have the chargeOn app. However, we offer authentication via RFID charging card (e.g. if you often charge at charging stations that are in a parking garage with poor reception). If required, you are welcome to order them once free of charge via the app. As soon as you have received the card, you can save and load it in the chargeOn app.

What does roaming mean?

Roaming is not only available with mobile phone providers, but also when charging. Our roaming prices refer to charging stations provided by other operators outside our partner network.

What rates do I charge to with the chargeON app?

The chargeON app is free: this means you don't need a subscription. Instead, you can download the app for free, store your credit card and purchase energy at the market prices quoted – or at preferential rates from our partners (including Migros, Fastned, Electra and AMAG). For example, you can charge your vehicle at Migrol for as little as CHF 0.39/kWh for slow chargers or CHF 0.49/kWh for fast chargers.

What are the charging costs?

What are the charging costs? The cost of the charges consists of three components, some of which are specified by the charging station operators. Depending on the station, these components can be combined in different ways. Starting fee: We charge a one-time fee to start a charging process. Consumption-based billing: The operator charges a price for the purchase of one kilowatt hour (kWh). Time-based billing: The operator makes time-based billing (per minute). There are no further costs until the connection to the charging station is disconnected.

Does chargeON have fair use fees?

Depending on the charging station provider, fair use fees may apply. We have no influence over the prices of external charging stations. You can find information on whether and from when fair use fees apply at a charging station in the app at the respective charging point under ‘Additional costs’. Fair use costs are also communicated via app push notifications.